Privacy Policy

This Privacy Policy ("Policy") outlines the practices of Ask Ginkgo, operated by Studio Ginkgo Inc. ("we," "us," or "our") regarding the collection, use, disclosure, and protection of personal information when you visit our website or use our services. We are committed to respecting and protecting your privacy rights. This Policy applies to California residents and is designed to comply with the California Consumer Privacy Act (CCPA) and other applicable privacy laws.

1. Information We Collect:

   • Personal Information: When you interact with our website or use our services, we may collect personal information such as your name, email address, contact information, and any other information you provide voluntarily.

   • Automatically Collected Information: We may also collect certain information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and other technical information.

2. Use of Personal Information:

   • We use the personal information we collect to provide and improve our services, respond to your inquiries, and communicate with you.

   • We may also use your personal information for internal purposes such as analyzing website usage trends, troubleshooting, and improving our website and services.

3. Disclosure of Personal Information:

   • We may disclose your personal information to trusted third-party service providers who assist us in operating our website and providing our services. These service providers are contractually obligated to protect the confidentiality and security of your personal information.

   • We may also disclose your personal information if required by law, regulation, or legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Your Rights:

   • As a California resident, you have the right to request access to the personal information we hold about you, request deletion of your personal information, and opt-out of the sale of your personal information, if applicable.

   • To exercise these rights, please contact us using the contact details provided at the end of this Policy. We will respond to your request in accordance with applicable laws.

5. Security:

   • We take reasonable measures to protect the security of your personal information. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

6. Updates to this Policy:

   • We may update this Policy from time to time to reflect changes in our practices or applicable laws. The revised Policy will be effective when posted on this page. We encourage you to review this Policy periodically.

7. Contact Us:

   • If you have any questions, concerns, or requests regarding this Policy or our privacy practices, please contact us at www.askginkgo.com/contact.

By using our website or services, you acknowledge and consent to the collection, use, and disclosure of your personal information as described in this Policy.